Diamond Ridge Construction

Privacy Policy

Last updated: August 20, 2026

Overview

Diamond Ridge Construction ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request a quote, apply for a job, or communicate with us by phone, email, or text message, and how we use and protect that information.

By using our website or providing your information to us, you agree to the practices described in this policy.

Information We Collect

We collect information you voluntarily provide to us, including:

  • Name, phone number, email address, and mailing or project address
  • Details about your project, timeline, and the services you are interested in
  • Employment application details, such as experience and availability
  • The content of messages you send us by email, phone, text, or web form

We may also automatically collect limited technical information when you visit our website, such as browser type, device type, pages viewed, and general location, through standard server logs and analytics tools.

How We Use Your Information

  • To respond to quote requests and schedule estimates, inspections, and jobs
  • To communicate with you about your project, appointments, and invoices
  • To review employment applications
  • To improve our website and services
  • To comply with legal obligations and protect our rights

SMS / Text Messaging Terms

When you provide your mobile phone number to Diamond Ridge Construction through our website forms, by phone, or in person, you may receive text (SMS/MMS) messages from us. This section describes our text messaging program.

Program description

Messages from Diamond Ridge Construction are conversational and transactional in nature and may include responses to your quote request, appointment confirmations and reminders, scheduling updates, project status updates, estimates and invoices, and replies to questions you send us. We may also send occasional updates about our services if you have opted in to receive them.

How you opt in

You consent to receive text messages from us when you provide your mobile number and submit a form on our website that includes our SMS consent disclosure, when you text us first, or when you verbally agree to receive texts from us. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency

Message frequency varies based on your project and your interaction with us. You will typically receive only the messages needed to respond to your request and complete your project.

Message and data rates

Message and data rates may apply. Standard messaging rates from your wireless carrier apply to any text messages you send or receive.

How to opt out

You can cancel the SMS service at any time. Reply STOP to any message from us and you will be unsubscribed. After you send STOP, we will send one final message to confirm that you have been unsubscribed. After this, you will no longer receive text messages from us. If you want to join again, reply START or provide your number to us again and we will start sending messages to you.

How to get help

If you are experiencing issues with the messaging program, reply HELP for more assistance, or contact us directly at (479) 857-9244 or team@diamondridge-construction.com.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon, and U.S. Cellular.

No sharing of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only as follows:

  • Service providers. We use trusted vendors that help us operate our business, such as website hosting, email delivery, text messaging platforms, and scheduling or invoicing tools. These providers may process your information only on our behalf and only to perform services for us.
  • Subcontractors. We may share project-related contact details with subcontractors or crew members who perform work on your project, solely to complete that work.
  • Legal requirements. We may disclose information if required by law, subpoena, or court order, or to protect our rights, property, or safety.
  • Business transfers. If our business is sold or merged, your information may be transferred as part of that transaction.

As stated above, text messaging opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain your information for as long as needed to serve you, meet our legal and accounting obligations, and resolve disputes.

Your Choices and Rights

  • Text messages: reply STOP to opt out at any time, or HELP for assistance.
  • Email: contact us at team@diamondridge-construction.com to stop receiving emails.
  • Access, correction, or deletion: you may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it, subject to our legal obligations. Contact us using the details below.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was most recently revised. Continued use of our website or services after changes are posted means you accept the updated policy.

Contact Us

Questions about this Privacy Policy or our text messaging program? Reach us here:

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